Implementation Process

Ensures projects are implemented successfully, on time, within budget, and meeting customers’ expectations.

Step 1: Site Survey

Our senior consultant companies with junior engineers undergo a thorough investigative survey at the customer factory on their manufacturing processes, equipment involved, supply chains, best practices, human resources, etc., to ensure that we fully understand the customer’s current operations.

A checklist is prepared to record machine type, population, connectivity protocol, power usage, factory communication infrastructure, etc.

Step 2: Finalizing Blue-Print

The respective consultant and our project manager will hold several discussions with stack holders to finalize the project requirements, timeline, expectations, and deliverables.

Both teams will sign the final draft to ensure all parties are on the same page and adhere to the Scope of Work.

Step 3: Project Kickoff Meeting

Our project manager and a junior implementation engineer will organize a Project Kickoff meeting with his counterpart at the customer site. Members of the project team will be established, and tasks will be assigned to each stakeholder. A project plan is jointly developed with time markers. It will then be submitted to the customer management for final acceptance.

Step 4: Inspection & Testing

  • Server setup, database & OS installation and configuration.
  • Machine connectivity, signal testing, data verifications
  • Data migrations and verifications
  • Master files setup & verifications
  • Conference room piloting
  • System stress tests

Step 5: Implementation & Training

  • Operator hand-on training workshop
  • Conference room piloting
  • Simulation I
  • Simulation II
  • Go – No Go meeting with management
  • Go Live

Step 6: Service & Maintenance 24/7

We are committed to providing our customers with exceptional after-sales service while offering our employees the best training and working environment in which they can excel.

We provide both online and on-site support whenever it’s more effective.

Customers are given comprehensive user guides for reference & learning.

We continuously update our products to meet the growing challenges that our customers are facing.

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